Terms
Plain terms for working together.
Standard rules of engagement for Stacklink projects. Specific commercial terms live in your Statement of Work.
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01
Agreement
By engaging Stacklink Pvt Ltd ("Stacklink", "we") for services or using this website, you agree to these Terms of Service. If you don't agree, please don't use the site or contract us.
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02
Our services
Stacklink provides engineering and design services for AI-native software, including:
- Greenfield product builds
- AI integrations into existing codebases
- Architecture and technical advisory
Specific scope, timeline, and deliverables are defined in a separate Statement of Work (SOW) for each engagement.
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03
Project agreements
Each engagement is governed by an SOW that covers:
- Scope, deliverables, and acceptance criteria
- Timeline and milestones
- Fees and payment schedule
- Intellectual property assignment
- Change-request handling
If anything in these general terms conflicts with an SOW, the SOW wins.
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04
Payment
Unless an SOW says otherwise:
- Invoices are due within 30 days of issue
- Late invoices accrue interest at the legal maximum
- We may pause work on overdue accounts after written notice
- Fees are quoted in the currency stated on the SOW
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05
Intellectual property
Default position, unless an SOW states otherwise:
- You retain ownership of anything you bring to the engagement
- Work product created for you transfers to you on full payment
- We retain rights to our general methods, internal tools, and know-how
- We may showcase completed work in our portfolio with your written consent
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06
Your responsibilities
For an engagement to succeed, you agree to:
- Provide information, assets, and access in a reasonable timeframe
- Review deliverables and respond within the SOW's feedback windows
- Pay invoices on time
- Obtain any approvals or licences your project requires
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07
Confidentiality
We treat your business information, technical specifications, plans, and anything marked confidential as confidential. We're happy to sign your NDA — send it with your first message.
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08
Warranties
We warrant our services will be performed with professional skill and care. We do not warrant specific business outcomes. Third-party services we integrate are governed by their own terms; software development carries inherent uncertainty.
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09
Limitation of liability
To the maximum extent permitted by law, Stacklink's total liability for any engagement is limited to the fees paid for that engagement. We are not liable for indirect, consequential, or punitive damages, or for the actions of third parties. This limitation does not apply to gross negligence or wilful misconduct.
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10
Termination
Either party may terminate an SOW:
- For convenience, with the notice period specified in the SOW
- For uncured material breach
- Immediately on insolvency or comparable event
On termination, fees are due for all work delivered up to the termination date.
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11
Changes to these terms
We may update these terms. The "last updated" date below reflects the most recent revision. Continued engagement after a change means you accept the new version.
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12
Governing law
These terms are governed by the laws of India. Disputes will be resolved in the courts of competent jurisdiction or by binding arbitration as set out in the relevant SOW.
Questions
About these terms?
If something is unclear or you'd like us to walk through it, write to us.
contact@stacklink.com